Service Across Mountains and Seas: JUGAO After-Sales Team's Trip to Port Harcourt, Nigeria, Receives High Praise from Local Workers

Recently, the JUGAO after-sales technical service team successfully arrived at Port Harcourt, the capital of Rivers State, Nigeria, and went deep into the customer's field to officially launch a new round of equipment installation, commissioning, and systematic operation training. This overseas service initiative not only demonstrated JUGAO's commitment to "customer-centricity" but also won unanimous praise from all the workers at the customer's site for their professional and meticulous attitude.

Port Harcourt, located on the coast of the Gulf of Guinea, is a major industrial and oilfield service base in Nigeria, characterized by a hot climate and complex operating environment. Facing these challenges, the JUGAO after-sales engineering team immediately began work upon arrival, strictly adhering to international standard procedures at every step, from equipment unpacking and inspection, basic installation, electrical connection, and integrated commissioning.

On-site, the engineers not only patiently answered technical questions but also organized hands-on training, transforming the complex Chinese interface into easy-to-understand graphical flowcharts, ensuring that local workers could quickly master equipment maintenance and troubleshooting skills despite language barriers.

"The Chinese engineers are very patient, and the methods they taught us are very practical. Now we feel much more confident operating the equipment!" said a local operator who participated in the training, giving a thumbs up. On-site workers expressed their deep admiration for the professionalism and dedication of the JUGAO team, and the stable and efficient performance of the equipment gave them confidence in future capacity increases.

This service was not only a technical delivery but also a cultural integration. The JUGAO team respected local work habits while introducing advanced management concepts, winning high praise from the client's management. The client's project manager said, "JUGAO not only brought high-quality equipment, but also a trustworthy service system, which makes us look forward to long-term cooperation."

From China to Nigeria, from products to services, JUGAO is demonstrating through concrete actions the leap from "Made in China" to "Intelligent Manufacturing in China" and "Services from China." In the future, JUGAO will continue to deepen its presence in the African market, leveraging a more efficient and supportive service network to help global customers achieve mutual value.