JUGAO Successfully Completes Equipment Installation and Training for Libyan Customer, Receives High Praise for Professional Service

Recently, a batch of equipment from JUGAO (Jiangsu Jugao CNC Machine Tool Co., Ltd.) successfully arrived at the customer's factory in Libya and was delivered. Simultaneously, JUGAO's after-sales engineering team arrived on-site to guide equipment installation and commissioning, and to provide systematic training for the customer's operators.

The equipment delivered this time includes laser welding machines, laser cutting machines, and bending machines. The bending and laser cutting machines are both 6-meter models, and the delivery also includes a shearing machine and a plate rolling machine. The customer's factory has a strong presence in the local industry. The introduction of this equipment will help the customer further expand their production capacity.

The installation process was meticulous and rigorous.

JUGAO's electrical and mechanical engineers completed the installation and commissioning of all equipment with a meticulous and rigorous attitude, ensuring that the machines were in optimal operating condition. The engineering team also conducted comprehensive functional verification of the equipment to ensure that each machine could operate stably in actual production.

Comprehensive and In-Depth Training

After equipment installation, JUGAO engineers provided detailed training to the customer's operators and maintenance personnel. The training combined theoretical explanations with practical operation, covering:

Equipment operating procedures and safety regulations

Daily maintenance points and methods

CNC system programming and parameter settings

Common fault diagnosis and troubleshooting

Engineers also provided hands-on guidance, engaging in in-depth discussions and answering specific questions encountered by the customer in actual production, ensuring the practicality and effectiveness of the training.

Customer Highly Acclaimed

The customer highly praised JUGAO's equipment quality and after-sales service. A customer spokesperson stated, "These machines will completely transform our production line. The precision and efficiency they offer are unparalleled, and we are extremely satisfied with JUGAO's service and professionalism."

A local experienced operator who participated in the training said, "We didn't have in-depth knowledge of this type of complex equipment. JUGAO engineers explained things very clearly and patiently, not only teaching us how to use the equipment efficiently but also providing many practical tips for preventing malfunctions and extending equipment lifespan, greatly improving our efficiency and confidence."

The customer's factory management believes that JUGAO's "teaching a man to fish" after-sales service model goes far beyond one-time equipment delivery, fully demonstrating its sense of responsibility as an international brand and its long-term commitment to customers.

Continuous Service Guarantee

In addition to installation and training, JUGAO will provide customers with ongoing support and maintenance services for the equipment to ensure optimal performance over long-term use.

The successful completion of this Libyan project further solidifies JUGAO's brand image in the North African market and lays a solid foundation for future business expansion. JUGAO will continue to uphold its "customer first" philosophy, providing timely and professional technical support and services to users worldwide.