Boumerdès, Algeria, provided customers with free installation and training. Customers were very satisfied with JUGAO's product quality and after-sales service.

In June 2025, Samir, a customer in Boumerdasse, Algeria, received free installation and operation training services from JUGAO for the 6+1 axis CNC bending machine equipped with Delem DA66T controller. Samir was very satisfied with the equipment quality and after-sales service of JUGAO.

Equipment details:

Core equipment: High-performance CNC bending machine

Core control system: Equipped with the industry-leading Delem DA66T digital control system

Advanced configuration: Equipped with advanced 6+1 axis drive system (usually refers to six servo hydraulic axes + Y-axis dual drive structure), ensuring extremely high bending accuracy, complex forming capabilities and production efficiency.

Service content and customer feedback:

After the equipment arrived at Mr. Samir's factory in Boumerdasse, JUGAO quickly dispatched a professional team of senior engineers to the site. The engineering team provided comprehensive and detailed free installation services for the customer, Mr. Samir. The installation process strictly followed JUGAO's high-standard operating procedures, including precise positioning of the equipment, horizontal calibration, reliable connection of the hydraulic and electrical systems, initial configuration and parameter optimization of the Delem DA66T control system, and fine debugging of the 6+1 axis system to ensure that the whole machine reaches the best performance state.

After the installation was completed, the engineering team immediately provided Mr. Samir and his operators and programmers with several days of in-depth and practical free operation and programming training. The training content is closely combined with its actual production needs and fully covers:

Mastery of the Delem DA66T control system: Detailed explanation of the graphical user interface, program editing and management, setting and optimization of complex bending process parameters, mold library management, and system diagnosis and maintenance functions.

6+1 axis bending machine operation skills: Focus on the principle of multi-axis collaborative work, precise positioning and operation of the back stopper (including multi-axis linkage), upper die clamping and angle compensation, pressure control, and how to use the advantages of multi-axis to complete complex three-dimensional bending parts.

Efficient programming method: Guide the use of DA66T system for offline programming, graphic simulation, material parameter library application, and how to quickly and accurately create and modify bending programs.

Daily maintenance and basic troubleshooting: Teach daily inspection of equipment, lubrication and maintenance specifications, common alarm identification and preliminary processing methods to ensure long-term stable operation of the equipment.

Mr. Samir expressed high praise for the entire service process provided by JUGAO. He particularly pointed out:

Excellent product quality: This high-end CNC bending machine equipped with Delem DA66T system and 6+1 axis has stable and reliable performance, and the processing accuracy fully meets or even exceeds the strict requirements of his factory for precision metal sheet forming. He was deeply impressed by the sturdy structure and advanced technology of the equipment.

After-sales service exceeded expectations: He highly praised the high professionalism, rich experience and patient and responsible attitude shown by the JUGAO engineering team. Free on-site installation and in-depth training services greatly shortened the equipment commissioning time, allowing his team to quickly and independently control this advanced equipment for efficient production. This timely, thoughtful and free technical support made him deeply feel JUGAO's high attention to customer success and strong after-sales guarantee capabilities.

Mr. Samir made it clear that JUGAO not only provided top-level equipment, but also provided a reassuring and satisfactory full-service experience, which greatly enhanced his trust in the JUGAO brand and believed that this was a key step for his factory to improve production capacity and competitiveness. He is full of confidence in future cooperation and will recommend JUGAO to his peers.